October 31, 2014

Dear HOOTC volunteers,

WELCOME BACK!
We look forward to new and returning volunteers, at our new location, St. Mary's Church.
Directions

*north on Bay, past Cannon, right on Sheafe
*enter by kitchen door, east side of building
*after 4 you nay enter by guest entrance (west side)
*parking in the lot or on the street

Reminders
Please remember this may be a rare, "home-cooked" meal for many of our guests. As in our own homes, we model the same hospitality,creating a welcoming ambiance,
serving efficiently and generously.  Offer seconds when possible, as guest may be embarrassed to ask, and take your time removing dishes and cutlery.

As we may have new guests from the area, they may wish to "help".  If needed, diplomatically remind them that they are "guests" and as such, are expected only to enjoy the evening. In chatting with guests, do so only in the dining room, preferably with a partner.  Enjoy brief "neutral" topics and circulate efficiently.  Be vigilant of our guests needs, but don't stand watching!

There is no secure volunteer room available in this location.  Coats can be hung in the kitchen cupboard.  It is advisable to leave valuables at home.

If you perceive a concern, contact Cindy, Norma or security.

Offer a ride home to a volunteer who is alone or walking, particularly our younger helpers.

If you are working the "last shift", please stay until the end, helping with the final clean-up duties, which are less challenging if we have several hands to help.  When Cindy has "left the building", we know we are done!!

Especially as this is a new venue, we welcome feedback about the evening.
If you cannot make a Tuesday, please let Norma know.  

Thank you for helping host another Out of the Cold.